The buzz is over June 11, 2007
Posted by CamdenKiwi in : Camden , trackbackAfter 10 days, at least half a dozen planned visits by electricians and the like (some of which definitely happened), the buzzing is gone, my front door locks and we have lights in the stairwell. All is well in Cranleigh House.
That is a truly pathetic performance on the part of Camden Council. I feel sorry for the poor people in their call centre who have to deal with it all, fronting for an utterly incompetent organisation. I’ve lodged a formal complaint, and have been told I’ll hear back by 2 July.
I would like them to fire the contractor, Ensign, who claimed to have fixed it at least twice when they hadn’t, and who didn’t turn up on Friday evening.
But now I understand what needs to happen to get something done with the Council repairs department. Terrier like persistance by as many people as you can galvanise, contacting as many people as you can find. Ringing them up every day, being polite but ranting a bit so they get the idea of just how frustrated you are, keeping careful notes of every promise made and broken, so that you can make a detailed case if you have to.
It shouldn’t have to be this hard, now should it?
Technorati Tags: camden council, repairs
Comments»
no comments yet - be the first?