Gas repairs – another pack of lazy shysters. September 24, 2007
Posted by CamdenKiwi in : Miscellany , trackbackA couple of weeks ago, I had PlumbForceDirect fix my boiler. They seemed good, turned up on time, did the repair quickly and said they’d quote me for the rest of the work within a day or two.
About a week later, they hadn’t got back to me, so I rang. They said they’d talk to the engineer, and get back to me. Another week later, I called again, and got their Stuart Hall. He seemed efficient, getting back to me quickly, quoting me for the work, and taking a deposit. They were supposed to turn up this morning between 10 and 12.
So I waited and waited. Noone answered their phone from noon til one. When I eventually got through they’d had some sort of problem getting the part, hadn’t bothered calling me. Couldn’t even find the phone number they’d rung the previous week and gave the general impression of having no idea what they are doing. For £95 an hour, I expect a bit more than that. No apology or explanation, though I was welcome to cancel the order if I wished. Which I did. I guess these people don’t need the business.
It’s not the first time I’ve had these sorts of problems. The chap down the road seemed good enough, but never returned my calls. Another firm are fine when you can get hold of them, which is rarely.
It’s enough to make me wonder if I’d be better off with an electric boiler.
Technorati Tags: plumbforcedirect, gas repairs
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Cool, there’s an Google advert for boiler installations at the top of thepage !!!
Try this guy, he did a good job for me a year ago
Danny
07976708767